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How long does it take to verify my account?

Account verification time frames can vary, but rest assured, our dedicated verification department is diligently working to expedite this process as swiftly as possible. 

To help streamline the verification procedure, please submit a provisional or full UK driving licence. You can also submit a copy of your passport (data page and signature page), along with a copy of a recent utility bill or bank statement (no older than 3 months old) to complete verification. 

Your cooperation ensures a seamless verification process without any unnecessary delays. Once we receive the necessary documents, we aim to complete the process within five working days.

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Lottoland and this website is operated by EU Lotto Ltd (company number 109514 and registered address Suite A, Ocean Village Promenade, Ocean Village, Gibraltar GX11 1AA) which is licensed and regulated by the Gambling Commission for customers in Great Britain under account number 38991.

Lottoland is not an official lottery operator. Instead, Lottoland allows Customers to make bets on different lotteries and, if a Customer wins a bet, then they will be paid directly by Lottoland and not an official lottery operator.

All jackpots are estimates and subject to currency fluctuations. Tier 1 winning bets on the US Powerball and US MegaMillions are paid out as 30 year annuity or discounted lump sum at Lottoland’s election, and Tiers 1 – 3 are also subject to 38% reduction as per T&Cs . Tiers 1 - 3 for winning bets on SuperEnalotto are subject to 20% reduction as per T&Cs.

Lottoland is committed to supporting Safer Gambling. Underage gambling is an offence.

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