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My account is closed; how do I resolve this?

There can be several reasons why your account is closed. This could be due to a closure request on your behalf, a need for additional documentation from you, or, in rare cases, a breach of our Terms and Conditions.

Please check for an email sent to your registered address explaining the reason and any action needed.

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Lottoland and this website is operated by EU Lotto Ltd (company number 109514 and registered address Suite A, Ocean Village Promenade, Ocean Village, Gibraltar GX11 1AA) which is licensed and regulated by the Gambling Commission for customers in Great Britain under account number 38991.

Lottoland is not an official lottery operator. Instead, Lottoland allows Customers to make bets on different lotteries and, if a Customer wins a bet, then they will be paid directly by Lottoland and not an official lottery operator.

All jackpots are estimates and subject to currency fluctuations. Tier 1 winning bets on the US Powerball and US MegaMillions are paid out as 30 year annuity or discounted lump sum at Lottoland’s election, and Tiers 1 – 3 are also subject to 38% reduction as per T&Cs . Tiers 1 - 3 for winning bets on SuperEnalotto are subject to 20% reduction as per T&Cs.

Lottoland is committed to supporting Safer Gambling. Underage gambling is an offence.

Lottery online • Lotto Betting • Lottoland UK