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How can I reset my password?

If you have forgotten your password or are unable to login to your account, you can reset your password here.

1. Enter your email address in the sign-up section and then click the "Forgotten" button in the password field.

2. You will automatically receive an email that gives you a link to reset your password.

We advise that you change your password on a regular basis for security reasons.

To do this please sign in, and choose "My Account" from the options on the drop down menu. Click "Edit" on the "Account details" section and you can then fill in the password fields.

Do not open a new account as this is against the Terms and Conditions of the site.

I have a Player Account but my e-mail address is not recognised.

Please contact us and we can double check the registered e-mail on your Player Account for you. It may just be a simple typo error, or a different e-mail address registered.

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Lottoland and this website is operated by EU Lotto Ltd (company number 109514 and registered address Suite A, Ocean Village Promenade, Ocean Village, Gibraltar GX11 1AA) which is licensed and regulated by the Gambling Commission for customers in Great Britain under account number 38991.

Lottoland is not an official lottery operator. Instead, Lottoland allows Customers to make bets on different lotteries and, if a Customer wins a bet, then they will be paid directly by Lottoland and not an official lottery operator.

All jackpots are estimates and subject to currency fluctuations. Tier 1 winning bets on the US Powerball and US MegaMillions are paid out as 30 year annuity or discounted lump sum at Lottoland’s election, and Tiers 1 – 3 are also subject to 38% reduction as per T&Cs . Tiers 1 - 3 for winning bets on SuperEnalotto are subject to 20% reduction as per T&Cs.

Lottoland is committed to supporting Safer Gambling. Underage gambling is an offence.

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