Back to site

How can I close my account?

We’re really sorry to hear you want to close your account. To do so, you can log in and find the option to close your account in your profile. 

 

Log in and go to profile 

 

  1. Select Edit in the Account and Safer Gambling Status area 

  2. Select Close account 

  3. Select Submit 

 

Please note that you cannot close your account if you have: 

  • any remaining balance 

  • active lottery auto-renewals or 

  • open bets on your account. 

We suggest withdrawing your remaining balance, cancelling your auto-renewals and waiting for any bets to complete before continuing. 

Was this helpful?
lottoland logo

Lottoland and this website is operated by EU Lotto Ltd (company number 109514 and registered address Suite A, Ocean Village Promenade, Ocean Village, Gibraltar GX11 1AA) which is licensed and regulated by the Gambling Commission for customers in Great Britain under account number 38991.

Lottoland is not an official lottery operator. Instead, Lottoland allows Customers to make bets on different lotteries and, if a Customer wins a bet, then they will be paid directly by Lottoland and not an official lottery operator.

All jackpots are estimates and subject to currency fluctuations. Tier 1 winning bets on the US Powerball and US MegaMillions are paid out as 30 year annuity or discounted lump sum at Lottoland’s election, and Tiers 1 – 3 are also subject to 38% reduction as per T&Cs . Tiers 1 - 3 for winning bets on SuperEnalotto are subject to 20% reduction as per T&Cs.

Lottoland is committed to supporting Safer Gambling. Underage gambling is an offence.

Lottery online • Lotto Betting • Lottoland UK