Why hasn't my deposit been credited to my account yet?

Please note that the time it takes for your deposit to appear in your player account balance may vary, depending on the payment provider you have chosen. Typically, this process only takes a few minutes.

We appreciate your patience as the system processes your transaction to ensure a smooth gaming experience.

Find our expected deposit timescales here.

If your deposit has not shown within 30 minutes of making a deposit, then it is recommended to consider re-depositing.