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Why are my winning funds not showing?

A wagering requirement, commonly known as a playthrough or rollover requirement, is a condition often associated with bonuses and promotions provided by online casinos and sportsbooks. 

 

Verifying whether you've met the wagering requirements is crucial before the funds appear in your cash balance. To do this, log in and view your bet history. 

 

Log in and view bet history 

 

Search for the relevant bet and select the arrow to expand and view the bonus details. 

 

To view the details elsewhere, you can do so through the Offers & Rewards section. Here, you'll find the details of your bonuses and can review the status and confirm if the wagering requirements have been met. 

 

Ensuring you've met the necessary requirements guarantees a seamless transfer of bonus funds to your cash balance, allowing you to enjoy your winnings hassle-free. 

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Lottoland and this website is operated by EU Lotto Ltd (company number 109514 and registered address Suite A, Ocean Village Promenade, Ocean Village, Gibraltar GX11 1AA) which is licensed and regulated by the Gambling Commission for customers in Great Britain under account number 38991.

Lottoland is not an official lottery operator. Instead, Lottoland allows Customers to make bets on different lotteries and, if a Customer wins a bet, then they will be paid directly by Lottoland and not an official lottery operator.

All jackpots are estimates and subject to currency fluctuations. Tier 1 winning bets on the US Powerball and US MegaMillions are paid out as 30 year annuity or discounted lump sum at Lottoland’s election, and Tiers 1 – 3 are also subject to 38% reduction as per T&Cs . Tiers 1 - 3 for winning bets on SuperEnalotto are subject to 20% reduction as per T&Cs.

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