Which Safer Gambling Tools do you offer?

At Lottoland, our aim is to give you as much power as possible to manage your gambling.

Monetary limits

Limit	Explanation	Set by	Time frames available	Waiting period to decrease limit	Waiting period to increase limit	Documents needed to increase
Deposit limit	Deposit limits allow you to set a budget on the amount you wish to deposit on the website.	You (Player)	1 day, 1 week, 1 month	Instant	24 hours	None
Spend Limit	Spend Limit allows you to set a budget on the amount you can lose. The limit is calculated as Deposits-Withdrawals.	Us (Lottoland)	1 month	Instant, on request	N/A – pending review of documentation provided	Latest payslip or 3 months of bank statements.

Please note that all periods are rolling periods from the moment you set the limit.

Name	Explanation	Time-frames available	How to set
Game Reality Checks	Allows you to keep track of your time spent playing on the website, by receiving an alert every 60 minutes you play on the website.	1 hour, 2 hours, 3 hours, 4 hours, 5 hours, 6 hours & 12 hours	You can update the time for Game Reality Check My Account > Profile > Games Relaity Check > Edit.
Time-Out	Time-out allows you to take a short break from gambling. Your account will automatically reopen after the selected duration.	1 day, 1 week, 1 month	You can set a time-out in "My Profile" by adjusting your account and Safer Gambling Status.
Self-exclusion	A Self-exclusion allows you to take a prolonged break if you are struggling to control your gambling. Your account will remain closed until you contact us proactively to discuss reopening.	6 months, 9 months, 1 year, 2 years, 5 years	You can set a self-exclusion in "My Profile" by adjusting your account and Safer Gambling status.

Follow the instructions in the "My Profile" section to set a time-out.

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